Skip to main content

Center for Academic Success: Tutoring Services

Fall 2020 Tutoring Announcement

For Fall 2020, CAS Tutoring services will be offered in a mix of virtual and in-person formats. 

Please check back soon for more information about our tutoring services for the fall. 

Schedule a Tutoring Appointment

First visit? Click here to register. Returning? Log in below.

Email Address:


Password:


CAS Office Hours

CAS Location

The Center for Academic Success is located on the ground floor of Nease Library.

Phone: 617-745-3722

Email: cas(at)enc.edu

Twitter: @ENC_CAS

 

Center for Academic Success

Eastern Nazarene College

23 East Elm Ave.

Quincy, MA 02170

CAS Academic Support Services

CAS Writing Coaching

CAS Writing Coaches are undergraduate students from a range of academic disciplines including psychology, biology, history, business, and mathematics. Our tutors are prepared to help you during any stage of the writing process from brainstorming and development, planning and drafting, through organization, revision, and editing. 

CAS is a place where all students are valued as writers and critical thinkers. During writing sessions, students will be actively engaged in discussion and activity with their writing. 

OUR LOCATION:

Writing Coaches are located on the main floor of Nease Library in the Cafe Savoie area across from the MAC Computers. 

MAKE AN APPOINTMENT ONLINE*

*Before students can make an appointment for the first time, they will need to register as a new user and create an account using their ENC email address and password. Students can sign up for two appointments per week in CAS. 

WRITING COACHING POLICIES

Please note that by making a Writing consultation, you agree to adhere to the following policies:

  1. The Writing Support program has the following appointment limit: A student may sign up for up to 2 appointments (if available) in a week. 
  2. You will arrive on time for your writing appointment.
  3. If you need to cancel an appointment, you must cancel your appointment in MyWCOnline at least 4 hours prior to the scheduled start of your appointment.
    • Repeated cancelations may jeopardize your participation in the writing support program.
  4. All writing coaches and students are expected to adhere to the ENC Academic Integrity Policy. Any work submitted by a student must be their own. Any deviation from this may be considered academic misconduct. Any violation of the Academic Integrity Policy will result in immediate termination of writing support services and reporting to the Academic Dean.

Cancelation, Late, and Missed Appointment Policies:

  1. Students who do not cancel their appointment with at least 4 hours notice are marked Missed.
  2. Students who do not show up within 15 minutes of the scheduled start time of the appointment are marked Missed.
  3. Students who do not come to their scheduled appointment are marked Missed.
  4. A student with ONE Missed appointment on record will not be able to make any additional appointments until they have come in to speak with CAS staff about their MyWCOnline account.

The scope of CAS Writing Tutoring

  • Our writing tutors are trained to read critically and to engage you in the process of developing and revising your writing. Our goals are to help you develop competence and confidence with your writing.
  • We are not simply a drop-off editing service. We will certainly discuss sentence-level issues and proofreading and editing strategies, but we believe students should make all final writing decisions.
  • We track all students who visit CAS with a summary report of their writing consultation. Reports can be e mailed to professors for verification and feedback upon request of the student.
  • Writing Consultants cannot predict or explain grades received on writing assignments. We encourage you to speak directly to your instructor if you have questions about grades or assignment assessments.

CAS Peer Tutoring

CAS Peer Tutors are undergraduate students who are trained to support students in specific areas. CAS primarily offers support in Biology, Chemistry, Mathematics, Physics, Engineering, and Religion. 

CAS Peer Tutors will work with you to examine areas where you need support and through critical questioning will help you to improve in your knowledge the subject area. Peer Tutors are not here to teach classroom content. It is expected that all students coming to a tutoring session will come prepared with their books, notes, and questions for the tutor. 

OUR LOCATION:

Peer Tutoring takes place in the Center for Academic Success on the ground floor of Nease Library. 

MAKE AN APPOINTMENT ONLINE*

*Before students can make an appointment for the first time, they will need to register as a new user and create an account using their ENC email address and password. Students can sign up for two appointments per week in CAS. 

HOURS AND SCHEDULING INFORMATION

Peer Tutoring takes place by appointment. Please go online to view the schedule and make an appointment with a peer tutor.

PEER TUTORING POLICIES

Please note that by making a Peer Tutoring appointment, you agree to adhere to the following policies:

  1. In order to receive a tutor from the CAS, you must be registered in the course in which you wish to receive tutoring.
  2. The Peer Tutoring program has the following appointment limits: Per course, a student may sign up for 1 Weekly appointment OR up to 2 Single appointments (if available) in a week.  Students who elect to participate in Weekly appointments have the option of also signing up for 1 Single appointment.
    • Any student who attempts to sign up for appointments beyond these limits will have their over-limit appointments canceled at the discretion of CAS staff.
  3. You will arrive on time for your tutoring appointment.
    • In the case of Weekly appointments, you will meet with your tutor every week after signing up or risk losing tutoring privileges for the remainder of the semester.
  4. If you need to cancel an appointment (Weekly or Single), you must cancel your appointment in WCOnline at least 12 hours prior to the scheduled start of your appointment.
    • Repeated cancelations may jeopardize your participation in the Peer Tutoring program.
  5. All tutors and tutees are expected to adhere to the ENC Academic Integrity Policy. Any work submitted by a student must be their own. Any deviation from this may be considered academic misconduct. Any violation of the Academic Integrity Policy will result in immediate termination of Peer Tutoring services and reporting to the Academic Dean.

Cancelation, Late, and Missed Appointment Policies:

  1. Students who do not cancel their appointment with at least 12 hours notice are marked Missed. 
  2. Students who do not show up within 15 minutes of the scheduled start time of the appointment are marked Missed.
  3. Students who do not come to their scheduled appointment are marked Missed.
  4. A student with ONE Missed appointment on record will be locked out of WCOnline and will not be able to make any additional appointments until they have come in to speak with a CAS staff member about why they missed their appointment. 

Study Sessions

In keeping with ENC’s defining values, ENC offers Study Sessions for certain courses through the Center for Academic Success. The mission of CAS is to develop students into independent and active learners, helping them to realize their own potential to lead and serve in a diverse world. The CAS achieves this mission by providing services and resources including advising, tutoring, writing assistance and supplemental instruction. Support Sessions utilize students on campus who have excelled academically to help their fellow students achieve similar levels of success. 

Study Sessions typically are offered as 1-hour sessions twice per week. They are designed for students to get questions answered, learn helpful study skills, and receive focused instruction from a student leader who knows the material and is equipped to help. Keeping in mind that study sessions are not designed to re-teach classroom material, students are encouraged to bring notes and assignments to sessions and ask specific questions based on the material they bring. The Tutor will typically visit the class during the first couple of class sessions to introduce him or herself and survey the class to determine the best time to offer these sessions.

For a list of available study sessions, please check the CAS Academic Support Schedule

CAS Support Schedule

WCOnline Instructions

Setting Up a Free Account: Click on the “First visit? Click here to register” link. The system will ask you for some basic information including name, major, and academic standing.  Please be sure to fill this information out accurately and thoroughly.  Your information will not be shared.

Viewing the Schedule: The schedule is organized by day and time slots available for each tutor.  White blocks indicate an available appointment; blue and purple blocks indicate an unavailable time slot; gray blocks indicate a time that has already passed. Depending on the day and time, appointments may last 30 or 60 minutes.

Scheduling an Appointment: Click on a white block for the time and tutor you would like to reserve. You will be asked to fill in the course, the assignment, and a brief explanation for what you would like to work on.  Once you have done this, click "Save Appointment" at the bottom of the pop-up window. Once your appointment has been entered into the system, the corresponding white block will turn orange.

Canceling an Appointment: Click on the orange block that corresponds with the appointment you wish to cancel.  Once you have click on this a window detailing your appointment will open. Click on the button that says "Cancel this Appointment".   Once you have done this, it will remove your appointment from WCOnline and will notify your tutor. 

The Tutor and Student Bill of Rights

Both tutors and students have rights! You don't have to carry a sign to get your rights across to us. We already know them, and we want you to know them, too.

Here are some rights that will help you be a better tutor or fully enjoy and benefit from your tutoring experience. The CAS staff supports you! Remember, whether you are a student who comes to the CAS for assistance or a tutor who works here, you have rights! As a tutor, make sure you know what the student rights are. Students, be familiar with the rights of tutors. Be sure that you afford them their rights as they seek to do the same for you.

The Tutor "Bill of Rights"

  1. Every tutor has the right to be treated with respect by the CAS office staff and students. Therefore, when a problem arises, all staff members will treat it with confidentiality and fairness.
  2. Every tutor has the right to not share their personal information with the student.
  3. Every tutor has the right to learn effective tutoring techniques. Therefore, training will be required for tutors so that they might have the ability and confidence to know how to help people learn.
  4. Every tutor has the right to treated as a peer-tutor and not be expected to be an instructor. Therefore, students are informed before they seek tutoring that tutors do not have the full realm of knowledge that the instructor has gained.
  5. Every tutor has the right to refuse to meet with a student who makes them feel uncomfortable or is disrespectful or rude.
  6. Every tutor has the right to begin on time. Therefore, when a student is chronically tardy or does not show for the sessions, a tutor has the right to drop that student and be assigned a new one.
  7. Every tutor has the right to meet with a client in a safe and public setting.
  8. Every tutor has the right to complete each session without interruption. Therefore, friends of the tutor cannot wait at the table where tutoring is taking place. Cell phones must be turned off or silenced while working or during a session.
  9. Every student has the right to say "I don't know". Therefore, the tutor should feel free to seek additional information or assistance in order to better serve the student with the subject discipline.
  10. Every tutor has the right to confer with an instructor regarding any lesson or student problem. Therefore, the CAS has given you permission to contact the instructor regarding course materials, instructors’ expectations, and specific student problems.
  11. Every tutor has the right to express grievances to the supervisors and be informed of the results. Therefore, your supervisors are available throughout the semester and evaluations are completed each semester. If you are having problems with a student or staff member please see your supervisor or Director of CAS.

The Student "Bill of Rights"

  1. Every student has the right to be treated with respect by tutors and CAS staff. Therefore, no student will be made to feel embarrassed about seeking assistance in the Center for Academic Success. There is no negative stigma attached to needing a tutor. You will be treated courteously, fairly and with all respect.
  2. Every student has the right to be assisted by a tutor. Therefore, we will provide a list of tutors, writing coaches, as well as scheduled individual and group sessions. You will only lose your right to tutoring if you do not come to sessions, habitually show up late, or refuse to work with our scheduling limitations.
  3. Every student has the right not to have his/her intellect or motivation questioned by a tutor or have his/her strengths and weaknesses compared to other students. Therefore, the tutor will use restraint with his/her knowledge (not talking "over" the head of the students); will practice patience by allowing the student time to think about and form answers to questions; will use positive reinforcement (acknowledge successes) without being condescending, and promote and encourage the student's desire to be an independent learner.
  4. Every student has the right to expect sessions to begin on time and to be informed when a problem arises. Therefore, tutors will be on time and provide input about the sessions. Students may feel free to meet with the tutor supervisor about serious problems that arise with a tutor. 
  5. Every student has the right to make the final decision regarding personal work. Therefore, tutors will suggest ways to study, evaluate papers, and assist in any way ethically possible to improve your classroom work, but the final decision as to whether you take the tutor's suggestions is up to you.
  6. Every student has the right to a tutor knowledgeable in the subject being tutored and trained in effective tutoring techniques. Therefore, all tutors will have completed those classes with an A or B, and be given a minimum of 10 hours of training.
  7. Every student has the right to the attention of the tutor for the entire tutoring session without interruptions. Therefore, it is required that cell phones be silenced and not answered and friends not visit or sit with a tutor or students during a session. Only in the event of emergencies might the tutorial session be interrupted.
  8. Every student has the right to learn strategies for effective study and exam preparation. Therefore, students will fill out a learning styles assessment with their tutor and be directed in skills that will help you learn.
  9. Every student has the right to confidentiality. Therefore, a tutor will never discuss students or sessions with friends, family or other students. The only person to whom a tutor may go with a question about a tutoring session or student is fellow tutors, the course instructor/coordinator or the student's instructor.