Help Desk Services

Call or Email the ITS Help desk regarding the following:

• Email problems
• NetID/ENC access issues
• Moodle Questions- watch the tutorial
• Office/departmental computing needs
• Printer/copier trouble
• Student personal computer repair

Information Technology Services (ITS) provides services through five groups:

1. Applications
2. Desktop/Telecom
3. Network
4. Systems
5. Website

The department is responsible for the development, support and maintenance of campus computing and telecommunication facilities.

iDesk:

• (617-745)-3727
• (617-745)-3850

Location:

• First floor, ENC Learning Commons

Supervisors:

• Jonathan Bohall
• Jeff Graham

For Help With:

• Classroom Technology Support
• ENC Access Issues
• Library Information